Build the Next Generation of Text Communications with Us
At EZ Texting, we’re just getting started, and we’re looking for people who are ready to build what’s next. For over 20 years, we’ve helped more than 230,000 businesses connect with their audiences through the power of text messaging.
20+
Years in business
100%
Remote team
Top
Workplace award
4.5
Glassdoor rating
Welcome to EZ Texting!
We’re a team that loves a good challenge. We have a thriving culture where great ideas don’t just get talked about, they are turned into real impact. If you’re looking for meaningful work, a collaborative crew that has your back, and the chance to grow alongside a business that’s also growing, we’d love to meet you. EZ Texting just might be your next great chapter.
Hear It Straight From The Team
I’ve been at places where unlimited PTO wasn’t truly supported. Here, it’s real—my manager actively encourages me to take time off.
Lee McTeigue
Customer Onboarding Specialist
The culture at EZ Texting is second to none, the leadership genuinely cares about your well being and personal growth. I’m given the space to succeed, knowing I have a supportive team behind me every step of the way.
Savannah Parker
Customer Success Associate
Over more than a decade of working with this team, our culture and collaborative spirit has not only stayed strong but has evolved with me.
Gabriel Quiason
Associate Operations Analyst
Connect with Us
Perks & Benefits
We take care of our people in ways that go beyond the basics. These offerings are designed to provide real support, flexibility, and value in your day-to-day life.
Health & Wellbeing
Medical, Dental & Vision
We’ve got you covered! 100% of your employee premium and 70% of dependent premiums are on us. Pick the plan that fits with HDHP or PPO medical through Cigna, plus dental and vision through Guardian.
100% EE premium
70% dependent
HSA available
Life & Disability
Peace of mind, fully on us. 4x salary life insurance up to $1M, plus short-term and long-term disability coverage.
$0 to you
401k & Financial
Plan ahead, your way. Save with pre-tax or Roth 401k through Fidelity, and lean on our 1:1 Financial Wellness Advocates and webinars whenever you’d like a hand.
Spring Health+
Mental health matters here. Get 6 free therapy sessions and 6 coaching sessions a year for you and your dependents.
Carrot Pro HRA
Family planning, supported. A $5,000 company-sponsored HRA for fertility and hormonal health, because these journeys deserve real backing.
Galileo
A doctor in your pocket. 24/7 on-demand medical support, whenever and wherever you need it.
DashPass + Snacks
Eat well, work happy. We cover your annual DoorDash DashPass plus a $25/month stipend for office supplies and snacks.
Monthly & Annual Stipends
REMOTE FLEX
$200
per month
Food, gym, daycare, groceries, rideshares, a fresh manicure, a massage, new headphones; its yours to spend on whatever life is asking of you that month.
CONNECTIVITY
$150
per month
Internet and phone bill reimbursement. We keep you connected.
LEARNING
$1,000
per year
Conferences, certifications, courses, workshops. Grow your career on us.
Bonus Perks
WORKSPACE
$500
one-time
Set up your ideal home office on day one. Plus company-issued MacBook and monitor setup.
BABY BONUS
$2,000
per new child
Food delivery, house cleaning, diapers, anything you need when your family grows.
Your Perk Package
UP TO
$13,096
in total annualized perks value
We want every team member to use 100% of what we offer. That’s why we’ve kept it simple and flexible — because not everyone needs two monitors. Some people need a 6-foot emotional support plant. (And yes, that’s allowed.)🪴
Life at EZ Texting
Being remote doesn’t mean being disconnected. We stay aligned and support one another through consistent communication, collaboration, and opportunities to connect in person when it makes sense.
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AI at EZ Texting
Innovation Powered by People
We’re building a company where AI is part of how we work, create, communicate, and grow.
As an AI-forward organization, we encourage employees to thoughtfully incorporate AI into their day-to-day work to improve efficiency, creativity, problem-solving, and decision-making. From drafting content and analyzing data to streamlining workflows and accelerating ideas, AI is becoming part of how we operate across teams.
That said, we believe great work still requires human judgment, collaboration, and accountability. AI should enhance expertise, not replace it.
Employees may use AI to:
- Draft first-pass documents or presentations
- Summarize information & research
- Brainstorm ideas & solve problems
- Analyze trends or data faster
- Improve workflows & productivity
- Automate repetitive administrative tasks
Employees are still responsible for:
- Accuracy & fact-checking
- Protecting confidential information
- Final decision-making & judgment
- Ethical & compliant use of AI tools
- Maintaining authenticity & human connection
We Value Employees Who Are:
Our process is built to get to know the real you; Your resume, your answers, your work. We want all of it to reflect who you actually are and what you can actually do.
- Curious about emerging technology and eager to continuously learn, experiment, and improve
- Honest in how they use AI, maintaining authenticity, transparency, and integrity in their work
- Action-Oriented and willing to embrace new tools, workflows, and ways of working that drive impact
- Responsible with technology, including protecting confidential information and applying sound judgment
- Gritty and adaptable as technology evolves, understanding that innovation often requires iteration and resilience
- Empowering teammates by sharing knowledge, improving processes, and helping others grow alongside our AI transformation
Our expectation is not perfection or mastery on day one. We’re looking for people who are willing to learn, experiment responsibly, and grow alongside the technology as our organization continues its AI transformation.
How We Apply AI in the Recruitment Process
We use AI to help surface candidates whose skills and experience match the requirements of a role and the indicators of success defined by the hiring manager. This helps us move efficiently and reduce the chance that strong candidates get overlooked.
AI does not make hiring decisions. Every candidate surfaced by AI is reviewed by a real human on our recruiting team before anything moves forward. We actively monitor our tools for bias and are governed by our internal AI Use Policy, which classifies candidate screening as a high-risk use requiring ongoing oversight.
Your personally identifiable information will not be entered into any open AI system.
STEP 1
Define Success for the Role
Before a role is posted, recruiters and hiring managers align on:
- Core responsibilities
- Must-have qualifications
- Skills that drive success in the role
- Experience indicators tied to performance
- Common reasons candidates may or may not succeed
This helps us focus on what truly matters instead of relying on vague keyword matching.
STEP 2
Build Structured Application Questions
From there, we create role-specific questions designed to evaluate:
- Relevant experience
- Technical or functional exposure
- Work eligibility or required certifications
- Industry-specific knowledge
- Preferred tools or systems experience
- Scope and complexity of prior work
Questions are typically multiple-choice or structured-response to create consistency and reduce bias in evaluation.
STEP 3
AI-Assisted Application Screening
AI helps organize and surface candidates whose resumes and responses most closely align with the success indicators defined for the role.
This may include:
- Filtering out applicants who do not meet non-negotiable requirements
(such as work authorization or required certifications) - Matching skills and experience patterns
- Identifying alignment with required qualifications
- Highlighting candidates who meet baseline criteria
AI helps us move faster and more consistently, but it does not make hiring decisions independently.
Location-Based Eligibility
Applicants located outside the regions where we do business may be automatically disqualified. This is not an AI decision but a rules-based eligibility check applied through our recruiting process.STEP 4
Human Review & Oversight
AI helps us organize and prioritize applications, but hiring decisions are never made by AI alone. Any candidate who advances in the process is reviewed by a recruiter or hiring team member. Our team also manually reviews applications outside of automated matches to ensure strong candidates are not overlooked.
Our team evaluates:
- Context behind experience
- Transferable skills
- Career progression
- Communication and alignment with the role
- Overall candidate strengths beyond automated matching
We actively monitor our hiring processes for fairness, consistency, and bias mitigation.
Accommodations always available
Need something adjusted in the process? Just ask. We’ll do our best to make it work.What We Expect From You
Our process is built to get to know the real you; Your resume, your answers, your work. We want all of it to reflect who you actually are and what you can actually do.
You’re welcome to use AI to:
- Help craft or polish your resume and cover letter
- Prepare for interviews and research the role
- Request a disability accommodation (just give your recruiter a heads up)
Please don’t use AI to:
- Answer live interview questions in real time
- Misrepresent your skills, experience, or identity
- Complete take-home assignments on your behalf (unless guidelines say otherwise)
- Use deepfakes or altered video during interviews
Browse Our Open Positions
We're always looking for curious, driven people who want to help businesses grow through better customer conversations. Search by keyword, team, or location below to find your next role at EZ Texting.
